Did you know?
Most clients don’t leave their stylist because of a bad haircut or color.
They leave because they didn’t feel seen, heard, or understood.
At LeGrand Institute of Cosmetology, we teach our students that the art of consultation is just as important as the art of color. The technical side is vital — but the human connection is what builds trust, loyalty, and long-term clients.
Pro tip for 2026:
Always finish the service by showing your guest how to care for and recreate their look at home. Your expertise is the most valuable thing you can give them — and that’s what keeps them coming back.
Ready to master both the beauty and the business? Get in touch with us today.
LeGrand Institute of Cosmetology — small school with a big vision.
Call 803-425-8449 to ask questions, book a service, or learn more about a career in cosmetology.
